1. Introduction
At Musterio, we value your privacy. This privacy policy explains how your personal information is collected, used and protected.
2. Information Collected
Information You Directly Provide
- Name, surname and contact information
- Email address and phone number
- Company information (name, tax number, address)
- Account creation information (username, password)
Automatically Collected Information
- IP address and browser information
- Cookie data and session information
- Device information and operating system
- Usage statistics and page views
3. Use of Information
The information we collect is used for the following purposes:
- Providing and improving CRM services
- Account management and authentication
- Providing customer support
- Service updates and notifications
- Fulfilling legal obligations
- Service analysis and improvement
4. Data Security
The following measures are taken for the security of your data:
- Data transmission with SSL/TLS encryption
- JWT-based secure authentication
- Role-based access control (RBAC)
- Regular security audits
- Isolated data management with microservice architecture
5. Sharing with Third Parties
Your personal information is not shared with third parties except in the following cases:
- Explicit consent
- Legal obligations
- Service providers (infrastructure, security)
- Business mergers or transfers
6. International Data Transfer
Your data may be transferred to servers abroad to ensure service quality. These transfers are protected with KVKK and GDPR compliant security measures.
7. Data Retention Period
Your personal data is retained for the period required by the service and within the scope of legal obligations. When you request account deletion, your data is permanently deleted after the legal period.
8. Your Rights
You have the following rights:
- Requesting access to your data
- Requesting correction of your data
- Requesting deletion of your data
- Requesting restriction of data processing
- Requesting data portability
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect personal data from persons under 18.
10. Changes
This privacy policy may be updated from time to time. We will inform our users when significant changes are made.
11. Contact
For questions about our privacy policy, you can contact us: